The software will not install fully onto Windows 10
- Download latest version of software and drivers from website, save to desktop.
- Extract the folders to desktop
- Install software
- Connect cradle
- Insert device into cradle
- Navigate to drivers folder
- Double left click install.bat
- If device does not appear in software, drivers have not installed correctly
- Open device manager
- Find GENEActiv device, should be listed as Geneactiv_01
- Right click device and select update drivers
- Point the installation dialog to the drivers folder on the desktop
- Drivers should install
- Device manager should now list GENEActiv V1.1
- Device should appear in software
