Warranty & Repairs
Activinsights Ltd offer a full 1 year warranty period. This covers any fault with your Activinsights products, along with the shipping costs of returning the products to us and sending serviced/replacement units.
We also recognise that many research studies and clinical trials continue for long after our warranty period expires. For more details on our on-going product support, please contact us.
We will then issue you with an Activinsights Returns Form – upon receiving this, please complete the form and post it back to us with the device, within 4 weeks of receipt.
Activinsights Ltd, 6 Nene Road, Bicton Industrial Park, Kimbolton, Cambridgeshire, PE28 0LF, UK