GENEActiv Support

Getting Started

Congratulations on your GENEActiv purchase! We hope the information below assists you as a quick guide in setting up your GENEActiv devices.

You may also wish to refer to the GENEActiv instruction manual, which can be found on the Downloads & Software page.

Installing the GENEActiv software

  1. Download and save the ‘GENEActiv Software Installer V.3.2 (zip)’ and ‘GENEActiv Drivers (.zip)’ files from the Software section on our Downloads & Software page and follow the pop up instructions (you will need administrator rights to install the GENEActiv software for the first time).
  2. Connect 1 unit into the charging cradle (green flash)
  3. Follow the instructions set out on page 5 & 6 of the instruction manual (instructions vary depending on the version of Windows you are running – to check this click the ‘Start’ menu – ‘Control Panel – ‘System Properties’).

IMPORTANT: It is vital to check that the USB Win drivers have successfully been installed onto the PC. To ensure this:

  1. Download and save the ‘GENEActiv Drivers (.zip)’ from the Software section on our Downloads & Software page, onto your desktop.
  2. Close the GENEActiv software & take the unit out of the cradle
  3. Then enter the GENEActiv software and insert 1 unit
  4. Initiate the driver installation process from the Device Manager in ‘Control Panel – System – Hardware’ (see more specific instructions on page 6 of the instruction manual).

Charging the devices for use

Please note that GENEActiv devices that are not in use should be charged every 2 months, and not left charging longer than necessary

Charge all GENEActiv units for 3 hours until the LED light flashes green

  1. Insert the GENEActiv unit into the cradle with a firm click
  2. The light on the device will flash red while it is charging and green once it has finished charging and is ready for use.
  3. Please see maintenance FAQs for more information

Setting up GENEActiv to record

  1. Open the GENEActiv software and connect the units to the charging cradle, it will display information about the device
  2. Click ‘Config. Setup’ from the left-hand menu
    1. Select ‘Measurement Frequency’ (this will determine the maximum time data can be recorded for, lower frequency = longer time)
    2. Select ‘Local PC Time’
    3. Select your chosen recording start mode, ‘On Button Press’, ‘Immediately on Disconnect’, or ‘At Future Time’. We usually recommend ‘On Button Press’
    4. Enter any further subject information you require (eg. Age, BMI)
  3. Click ‘Select all’ devices to configure the GENEActiv, based on the serial numbers on front of the units
    1. Click ‘Erase & Configure’.  Pop-up windows will advise you of any problems (such as mandatory information missing, low battery charge), and warn that configuring will erase any existing data. The configuration will take around 10 seconds and a pop-up will confirm that it has been completed successfully
  4. The GENEActiv device can now be disconnected and will either start recording depending on which option was chosen in step 3
    1. On Button press – Firmly press the hidden button under the serial number giving a long green flash to indicate that recording has started.
      1. Allow Stop & Restart – pressing the button again will stop recording and the red light will give a long flash. We do not recommend this option for field deployment, just ‘on button press’
    2. Immediate – recording started immediately (button and lights are disabled in this mode)
    3. At Future time – will start recording at the time selected (button and lights are disabled in this mode)

IMPORTANT: If the device is reconnected to the charge cradle, once it has started recording, it will stop recording and require reconfiguring.

Extracting raw data from the GENEActiv

  1. Open the GENEActiv software and insert the units into the charging cradle
  2. Click ‘Data Extractor’ from the left hand menu. This page allows you to preview the first few minutes of data collected and allows you to download data to a chosen file location
  3. Click ‘Browse’ and select a location (eg. Desktop) for the raw data file to be saved
  4. Click ‘Start Extract’. The data can take up to 20 minutes to download 4 units of data at once and a pop-up will confirm completion

Data converter and analysis

  1. Click ‘Data Converter’ from the left hand menu. This creates .csv files, which can be used by Excel, from .bin files
  2. Input the .bin file you have saved at the data extraction stage
  3. Select output ‘browse’ to choose where to save the new .csv file
  4. Select the epoch period you would like to convert the raw data into and choose a location to save this new epoch compressed file
  5. The ‘Data Analysis’ tab has a viewer which allows data from .bin and .csv files to be previewed. There is an option to look more closely at sections of the data. The ‘Epoch Converter’ tab can be used to turn .bin and large .csv files into a smaller compressed version. It does this by creating epochs of 1, 5, 10, 15, 30, or 60 seconds – the means for each parameter and the Sum Vector Magnitude are calculated for each epoch.

The default data format is a compressed .bin that can be interpreted, with a suitable script, by most mathematical analysis software packages.

A .csv format file is readable by Excel but can be unwieldy if there is a large amount of data. The Data Converter and Data Analysis tabs (selected from the left-hand menu) can convert .bin files to .csv files or to compressed .csv files that can be handled more easily. This means that .bin files can be saved and then converted to another format at a later date if required.